Warranty Policy

Last Updated: 25.06.2026

At Jumas Fashion, we are committed to offering high-quality anti-tarnish jewellery designed for everyday elegance. To reinforce our commitment to quality, selected products are covered under our 60-Day Anti-Tarnish Warranty.

Please read this Warranty Policy carefully before making a purchase.

1. Warranty Coverage

Jumas Fashion provides a 60-Day Anti-Tarnish Warranty from the date of delivery on eligible anti-tarnish jewellery products purchased through www.jumasfashion.com.

The warranty covers:

  • Manufacturing-related tarnishing
  • Abnormal discoloration under normal usage conditions
  • Defects in anti-tarnish coating due to manufacturing issues

Warranty coverage applies only to products specifically marketed and sold as anti-tarnish jewellery.

2. Warranty Period

The warranty period begins on the date the order is marked as delivered by the courier partner.

Warranty claims submitted after the 60-day warranty period shall not be eligible for review, replacement, exchange, or compensation.

3. What Is Covered

The warranty may cover:

  • Premature tarnishing due to manufacturing defects
  • Unexpected color fading under normal use
  • Defects in anti-tarnish finish caused by production issues

All claims remain subject to inspection and approval by Jumas Fashion.

4. What Is Not Covered

The warranty does not cover damage, discoloration, fading, or deterioration caused by:

Water Exposure

Including:

  • Bathing
  • Swimming
  • Rainwater
  • Excessive moisture

Perfumes & Cosmetics

Including:

  • Perfumes
  • Deodorants
  • Body sprays
  • Makeup products
  • Hair sprays
  • Lotions

Chemicals

Including:

  • Cleaning agents
  • Detergents
  • Sanitizers
  • Household chemicals

Improper Storage

Including:

  • Humid environments
  • Open-air storage
  • Contact with other jewellery items

Physical Damage

Including:

  • Scratches
  • Breakage
  • Bent components
  • Stone loss
  • Chain damage
  • Clasp damage caused by misuse

Normal Wear & Tear

Natural aging, minor fading, or wear resulting from regular use shall not be considered manufacturing defects.

5. Jewellery Care Instructions

To maximize the life of your jewellery, customers should:

  • Keep jewellery away from water.
  • Avoid direct contact with perfumes and cosmetics.
  • Remove jewellery before bathing, exercising, or sleeping.
  • Store jewellery in a dry pouch or jewellery box.
  • Keep pieces separate to avoid scratches.
  • Clean gently with a soft, dry cloth.

Failure to follow these care instructions may void warranty coverage.

6. Warranty Claim Procedure

To submit a warranty claim, customers must contact us within the warranty period and provide:

  • Order Number
  • Full Name
  • Registered Mobile Number
  • Clear photographs of the product
  • Description of the issue

Claims may be submitted via:

Email: care@jumasfashion.com

Phone/WhatsApp: +91 7007536259

7. Inspection & Verification

All warranty claims are subject to review and inspection by Jumas Fashion.

Customers may be required to provide:

  • Additional photographs
  • Videos
  • Product usage information
  • Return of the product for physical inspection

Jumas Fashion reserves the sole right to determine whether a claim qualifies under this Warranty Policy.

8. Warranty Resolution

If a warranty claim is approved, Jumas Fashion may, at its sole discretion:

  • Replace the product with the same item
  • Replace the product with a similar item of equal value
  • Provide store credit
  • Provide another reasonable resolution

Warranty approval does not automatically guarantee a cash refund.

9. Shipping Charges for Warranty Claims

If Warranty Claim Is Approved

Jumas Fashion may arrange return logistics or reimburse reasonable shipping costs, at its discretion.

If Warranty Claim Is Rejected

The customer may be responsible for all shipping and handling charges associated with the claim process.

10. Non-Transferable Warranty

This warranty applies only to the original purchaser of the product.

The warranty cannot be:

  • Transferred
  • Assigned
  • Resold
  • Extended to subsequent owners

11. Limitation of Liability

To the maximum extent permitted by law, Jumas Fashion shall not be liable for:

  • Indirect damages
  • Consequential losses
  • Loss of use
  • Loss of profits
  • Emotional distress
  • Third-party damages

Our total liability under this Warranty Policy shall not exceed the original purchase price of the affected product.

12. Fraudulent Warranty Claims

Jumas Fashion reserves the right to reject any claim that:

  • Contains false information
  • Uses altered products
  • Involves misuse or negligence
  • Attempts to obtain unwarranted replacements or benefits

Fraudulent claims may result in denial of future warranty services and restrictions on future purchases.

13. Changes to This Warranty Policy

Jumas Fashion reserves the right to update, modify, amend, or replace this Warranty Policy at any time without prior notice.

Changes shall become effective immediately upon publication on the website.

Customers are encouraged to review this page periodically.

14. Contact Us

For warranty-related assistance, please contact:

Jumas Fashion

Email: care@jumasfashion.com

Phone/WhatsApp: +91 7007536259

Address:

Plot No. 29, Adarsh Vihar,
New PAC Line,
Kanpur, Uttar Pradesh – 208015, India

Website: www.jumasfashion.com

By purchasing anti-tarnish jewellery from Jumas Fashion, you acknowledge that you have read, understood, and agreed to this Warranty Policy.

Scroll to Top