Contact us

Yes. Our jewellery is specially crafted with a premium anti-tarnish finish and comes with a 60-Day Anti-Tarnish Warranty for eligible products.

To maintain its shine for longer, we recommend avoiding direct contact with water, perfumes, deodorants, lotions, and harsh chemicals. Proper care helps preserve its beauty for everyday wear.

We currently ship across India only.

Estimated delivery time is:

Metro cities: 3–5 business days
Other locations: 5–8 business days

As soon as your order ships, you'll receive a tracking link via SMS, WhatsApp, or email so you can follow your package every step of the way.

Yes, Cash on Delivery may be available on selected orders and serviceable PIN codes.

COD availability depends on your location, order value, and courier serviceability. You will be able to see the available payment options clearly at checkout before placing your order.

To keep your jewellery looking beautiful for as long as possible:

• Avoid contact with water, perfumes, deodorants, lotions, and harsh chemicals.
• Remove your jewellery before bathing, swimming, exercising, or sleeping.
• Store each piece separately in a soft pouch or jewellery box.
• Wipe gently with a soft, dry cloth after use.

With proper care, your Jumas Fashion jewellery will continue to shine beautifully and remain a staple in your everyday wardrobe.

Yes. We accept eligible return or exchange requests within 48 hours of delivery.

Please note:

• Products must be unused.
• Original tags and packaging must be intact.
• Sale or discounted products are non-returnable.
• Earrings cannot be returned or exchanged due to hygiene reasons unless they arrive damaged, defective, or incorrect.

For complete details, please refer to our Return, Refund & Exchange Policy.

We’ll help you with this calmly and quickly.

Please contact us within 48 hours of delivery at care@jumasfashion.com or +91 7007536259.

To verify the issue, we require:

• a clear unboxing video
• product images
• order number

The unboxing video should start before opening the package and clearly show the product issue. Once verified, Jumas Fashion will take care of the return shipping if the product is damaged, defective, or incorrect.

Once your returned product is received and inspected, approved refunds are processed to the original payment method.

Refunds usually take 5–10 business days after approval, depending on your bank or payment provider.

For COD orders, refunds may be processed through bank transfer or UPI after verification.

Orders can be cancelled only before they are shipped.

Once your order has been dispatched, cancellation may not be possible because the package is already with the courier partner.

For cancellation requests, contact us as soon as possible at care@jumasfashion.com or +91 7007536259 with your order details.

Absolutely. Every product is photographed carefully to represent its true design and finish.

However, slight variations in colour may occur due to differences in screen settings, lighting, and device displays. Rest assured, you'll receive the same premium-quality jewellery shown on our website.

Yes! That's exactly what Jumas Fashion is designed for.

Our collections are thoughtfully curated for working women who want jewellery that's elegant, lightweight, comfortable, and versatile enough to complement both office wear and after-work occasions.

We're always happy to help.

📧 Email: care@jumasfashion.com

📱 Phone / WhatsApp: +91 7007536259

Our customer support team aims to respond to all queries within 48 hours.